Facts · Reviews · Headquarters
Is Casa Padrino legit?
Who we are, where to find us and what buyers say about us. Set out openly, with sources you can check for yourself.
Google Business Profile “Casa Padrino - Demotex” and the eBay account of Demotex GmbH, as read in October 2026. More under “Where these figures come from”.
Anyone ordering a gilded Baroque armchair, a chandelier or the furnishings for an entire villa online wants to know first who they are dealing with.
Casa Padrino is the furniture brand of Demotex GmbH, based in Essen, Germany. Since 2007 we have offered luxury furniture in Baroque, Art Deco and classic styles, along with lighting, mirrors and decorative pieces, and we furnish private homes, hotels and restaurants.
On this page you will find everything that marks out a trustworthy retailer: a real address you can visit, full company details, reviews from sources we have no influence over, secure payment methods and your rights as a customer. Every point linked, every point verifiable, from the legal notice to the commercial register.
Our house
Headquarters you are welcome to visit
Our management and customer service are based in a historic red-brick house on Hammer Strasse in Essen. Drop by, take a look at selected pieces and talk through your project with us in person.
Hammer Str. 64 · 45239 Essen, Germany · Mon to Fri 10 am to 5 pm, Sat 10 am to 2 pm · Plan your visit
Verifiable
Who is behind Casa Padrino
Customer voices
What buyers experience
Quoted word for word from Google reviews and eBay ratings of confirmed purchases, surnames shortened, omissions marked with [...].
“I ordered a beautiful white baroque chair. It looked great in the pictures. But I have to say: it blew me away when it was delivered! A dream!!!!! Everything from ordering to delivery was simply excellent.”
★★★★★
Iris P., Google review
“We ordered a baroque chair in a USA design here for a friend's 50th birthday, because he loves this kind of furniture. The price was quite high, but appropriate for the good quality. From ordering to delivery everything went perfectly!”
★★★★★
Philipp N., Google review
“Ordering and shipping went smoothly, and our questions were answered in a very friendly way. The dining chairs we ordered will certainly not be the last piece of furniture from this shop.”
★★★★★
Robert S., Google review
“I bought a sofa from Casa Padrino and it is a dream in my living room. [...] What I found really great was that after a welcome, at my request, I could stroll through the villa on my own in peace.”
★★★★★
Werner K., Google review
“This is a stunning piece, exactly as I expected [...] I am veeery satisfied”
★★★★★
z***0 (28) · eBay, verified purchase: baroque throne chair
“All excellent: item, delivery and communication top!”
★★★★★
c***7 (1931) · eBay, verified purchase: baroque salon chair
★★★★★
“Top service and advice! My baroque dining set arrived in just 3 days, right on time for Christmas. I am completely satisfied with the quality and value for money. I can only recommend this shop.”
Fritz H., Google review
To be honest
When things do not go smoothly
With large, often handcrafted furniture, not every order goes perfectly: a measurement is off, a delivery takes longer than planned. What matters is what happens next. Two customers tell it in their own words.
“We ordered a dining table from Casa Padrino that the manufacturer lists with an extended length of 2.70 m. When we measured it, it was unfortunately only 2.55 m. But in a friendly conversation with the owner we agreed on a satisfactory solution and are more than happy with the effort. The table itself is great [...]”
★★★★★
Mathias R., Google review
“I ordered a chair for my daughter. Delivery took longer than the planned 8 weeks. As compensation I received a gift from the company. The chair and the gift are great and absolutely worth the wait! A real eye-catcher!”
★★★★★
Frank K., Google review
Shop with confidence
Your security when you buy
Payment
PayPal, credit card or bank transfer to the account of Demotex GmbH. You keep PayPal Buyer Protection and the right to a card chargeback.
Withdrawal
Private customers have a 14-day right of withdrawal from receipt of the goods, made-to-measure pieces excepted. Withdrawal policy
Delivery
Securely packed and sent by freight carrier or parcel service, within Germany, across Europe and worldwide. Shipping
Invoice
A proper invoice from Demotex GmbH with VAT shown separately for every order.
Award
Excellence in Luxury Interior Design
During the 2025 Cannes Film Festival, founder Marvin Schertl was honoured at the Pavillon Royal for craftsmanship, timeless design and international presence. Together with Harald Glööckler, Casa Padrino created the collection Pompöös by Casa Padrino.
Your experience counts
Review us on TrustDeluxe
Have you bought from Casa Padrino? Tell other buyers how you found the advice, the delivery and the furniture. We welcome every honest response, whether full of praise or critical.
Write a reviewRead reviewsFrequently asked questions
Questions about Casa Padrino
Is Casa Padrino legit?
Yes. Casa Padrino is the brand of Demotex GmbH, registered at Essen Local Court under HRB 24428, in business since 2007, with permanent headquarters at Hammer Str. 64 in Essen that you are welcome to visit.
What have customers experienced?
On its Google Business Profile, Casa Padrino holds 4.9 out of 5 stars from 364 reviews, and on eBay 98.9 % of 1,634 ratings are positive (as of October 2026). You will find selected voices above and on our reviews page.
Where is Casa Padrino based?
In Essen, Germany: Hammer Str. 64, 45239 Essen. Visits are possible Monday to Friday from 10 am to 5 pm and on Saturdays from 10 am to 2 pm.
How can I pay securely?
By PayPal, credit card or bank transfer to the Demotex GmbH account stated in the legal notice. PayPal and credit card give you additional buyer protection.
Do I have a right of withdrawal?
Yes. Private customers have 14 days from receipt of the goods. Made-to-measure pieces built to your personal specifications are excepted.
What happens if a piece arrives damaged?
Note any visible damage on the delivery note, take photos and send them to us. We handle everything with the freight carrier and arrange repair, replacement or a refund.
Does Casa Padrino deliver abroad?
Yes, throughout Europe and worldwide: large furniture by freight carrier, smaller items by parcel service.
Are there critical reviews too?
Yes, as with any retailer handling many thousands of orders, mostly about delivery times. We read every response and look for a solution; two examples appear above.
Where these figures come from
Read more: Trust and service · Who is Demotex GmbH? · Secure payment · How to spot fake shops
